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How to create an OsDot account

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An OsDot account helps keep your purchases, memberships, eligible downloads, and applicable software license information associated with you as a customer.

Create your account #

Use the registration or account option provided on OsDots.com, including any registration option shown during checkout where available.

When creating an account:

  • use an email address that you control and expect to keep access to
  • enter accurate personal or business information where the site requests it
  • create a strong, unique password that you do not reuse elsewhere
  • keep your account credentials private

The exact registration screens and fields may change over time, so follow the instructions shown on the OsDots.com site rather than relying on a fixed menu path.

Use the same account for purchases and memberships #

When you buy software, join a membership, or access an entitlement, use the same OsDot account whenever possible.

Purchases, memberships, downloads, and applicable license information are associated with the account used for the relevant transaction or entitlement. If you later sign in with a different email address or a different account, items connected to the original account may appear to be missing.

If something you purchased or joined does not appear, first confirm that you are signed in with the same account used for that purchase or membership.

Protect your account #

Do not share your password with other people or include it in support messages, screenshots, or public posts.

If you have trouble accessing your account or cannot locate information that should be associated with it, contact OsDot Support for help. You can also review How to get support for the recommended support path.